Mandip Gurung

London, Ontario - [email protected]

IT professional with experience in network administration, technical support, system maintenance, front-end and back-end programming. Currently pursuing a Postgraduate in Mobile Application Development, seeking to contribute technical expertise and support in line of IT-support, Software developer (laravel, php, react-native).


Experience

Full-Stack development training

Hunchha Digital Agency

● Created and managed RESTful APIs for seamless communication between front-end and back-end services.
● Developed dynamic, responsive web applications using React.js, Laravel, PHP.
● Collaborated in Agile teams, participating in sprint planning, code reviews, and daily stand-ups to deliver projects on time.
● Implemented secure authentication and authorization protocols ensuring robust application security.

May 2023 - August 2023

IT-Support Technician

Sitoula Tech Solutions

● Provided technical troubleshooting and repair services for customer laptops and desktop computers, ensuring optimal performance and reliability.
● Designed and implemented a complete network solution for a client, including server setup, POS system installation, Cisco router configuration, access points, and security camera deployment.
● Delivered exceptional customer service, assessing client needs and recommending appropriate laptops, computers, and IT solutions.
● Assisted in configuring and maintaining Microsoft 365 applications, Active Directory, and Windows-based environments.
● Supported network security and connectivity by managing VPN, remote access, and firewall settings.

May 2023 - April 2024

IT-DEPARTMENT INTERN

Itahari International College

• Provided technical support and troubleshooting for desktops, laptops, and printers.
• Installed, configured, and maintained Microsoft 365 applications, optimizing system functionality for users.
• Monitored and maintained network infrastructure, including Cisco and MikroTik routers, wireless access points, and TCP/IP configurations, resolving connectivity issues and enhancing performance.
• Supported system upgrades and migrations, including Windows Server maintenance, operating system updates, and application installations to enhance efficiency.
• Ensured compliance with organizational policies, data privacy regulations, and cybersecurity best practices, mitigating potential security risks.
• Collaborated with IT staff on infrastructure projects, providing hands-on assistance in server administration, cloud-based solutions, and IT process optimizations.

November 2022-April 2023

WEB-DEVELOPER

Eratech Nepal Pvt.Ltd

● Developed and maintained responsive company web-applications using Laravel, PHP, Bootstrap, MySQL ensuring optimal performance and user experience across devices.
● Utilized SQL and NoSQL databases such as MySQL, and MongoDB for efficient data storage and retrieval, optimizing query performance by 20%.
● Spearheaded the integration of Trello and slack, enhancing team collaboration and task management across team member.

3 months (August-October, 2021)

Education

Fanshawe College

Mobile Application Development
2024 - Ongoing

London metropolitian university

B.Sc. (Hons) Computing

• First Class Honours (72%)

2019 - 2022

Sainik Awasiya Mahavidyalaya

+2 (Science-Biology)

• CGPA: 3.07

2017 - 2019

Sainik Awasiya Mahavidyalaya

S.E.E

• CGPA: 3.50

2017

Skills

Programming Languages & Tools
  • Programming: React, Vue.js, Laravel, PHP, HTML, CSS, JavaScript, Bootstrap, MySQL, MongoDB, Firebase, Shell Scripting
  • Network Administration: Cisco and MikroTik Routers, TCP/IP, Wireless Access Point
  • Windows Server Administration (Updates, Maintenance, Troubleshooting)

Soft Skills
  • Technical Troubleshooting and problem-solving
  • Customer service and end-user support
  • Collaboration and Teamwork
  • Time Management and Prioritization

Projects

WedMadeSimple (FYP)

• Online booking System (Makeup, Venue, Photgrapher, Clothing)
• Use of Laravel, PHP and MySQL for back-end
• Use of HTML, CSS, JavaScript and Bootstrap for front-end
• Features include Booking, Authentication, recommendation, online payment (Khalti), review and rating and CRUD

2022

Aakarui Multiways

• Website for educational Consultancy.
• Use of HTML, CSS, JavaScript and Bootstrap.

2022

Eratech Nepal (Laravel)

• Development of website using Laravel 8 during my internship at the company

2021